Frequently Asked Questions

Orders & Payment

What payment methods do you accept?
We accept all major credit cards, Shop Pay, Apple Pay, and Google Pay. All transactions are secured and encrypted.

Can I modify or cancel my order?
We begin processing orders immediately. Please contact us at hello@adamevehome.com within 2 hours of placing your order if you need to make changes.

Shipping & Delivery

Where do you ship?
ADAM&EVE HOME ships worldwide. Delivery times vary by destination and product.

How long does shipping take?
Most items are made to order and ship within 5–10 business days. You will receive a tracking number once your order has been dispatched.

How do I track my order?
Once your order ships, you will receive an email with your tracking information. You can also visit our Track Your Order page at any time.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery for items in their original, unused condition. Custom and made-to-order items are final sale.

How do I initiate a return?
Please email hello@adamevehome.com with your order number and reason for return. Our team will guide you through the process with care.

Products & Collections

Are your products made to order?
Many of our pieces are crafted to order, ensuring the highest quality and attention to detail for every home.

Do you offer interior design consultations?
Yes. We offer bespoke design guidance for our clients. Please reach out to hello@adamevehome.com to begin the conversation.